M&T Bank

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Reviews about M&T Bank

• Susie O'Connor
  ★ ★ ☆ ☆ ☆
  Not very friendly. We went yesterday to open a joint checking account in addition to my personal account. As an existing M&T customer, I expect to feel welcomed at any branch. At this particular branch we were directed to the waiting area. There was one banker available that was busy. I noticed a woman's restroom sign with a handicap accessible sign as well and thought I would utilize it while waiting. I went up to the door and it was locked by an outside locking handle. I asked the personnel at the desk if I needed a key or if it was occupied. I was informed that the bathroom is not for the public. I replied that I am not the "public". I am an M&T customer. They were not at all friendly in their response, and as I sat there waiting for another 5 minutes, the teller opened the bathroom and used it herself. At that point, we left. I think it's ridiculous to have a marked woman's/handicap sign and keep the door locked and refuse to open it. I looked around and did not see a sign posted declaring "no public restrooms". The entire atmosphere at this branch was unwelcoming. I wouldn't recommend it to anyone.
• Candy Thompson
  ★ ★ ★ ★ ★
  I have always been pleased with the service at the Brockport M & T branch. The tellers are so very friendly and knowledge with all the products that they offer. I have been banking their for over 10 years and would recommend them to friends and family.

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